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How can I contact MSN customer support?
Dial 📲 +1(877)368-0677 from your telephone. Say "MSN" at the voice prompt to speak to a customer service representative for MSN dial-up. Say your telephone number, including the area code, at the prompt.
How do I contact Microsoft support by email?
You can send an email to Microsoft regardless of whether or not you currently use a Microsoft product or have in the past if you simply have a general inquiry. Go to the Microsoft website (see Resources). Scroll to the bottom of the page and click on "Contact Us.". Click on "E-mail Us.".
How do you access MSN email?
How to Access MSN Email [ Quick Guide] Open any browser and go to this link hotmail.com or login.live.com Type in your ID and Password in the required fields. Then click on the Sign In button and in the next window click on the Hotmail link at the top right corner. That’s it. A quick guide to reading your MSN email at any place.
How do I open a MSN email?
Open an MSN Email Account. Access the MSN account creation web page. From your desktop, open up your web browser of choice and navigate to the MSN email account sign up page. Enter the required information to create an account.
Microsoft provides a free email service to anyone who registers through its MSN service. The email address will allow you to register a user name that will allow you to access your email account from any computer or phone with an Internet connection. MSN provides an interface that allows you to sort emails and customize several options to your liking.
Open an MSN Email Account
Access the MSN account creation web page. From your desktop, open up your web browser of choice and navigate to the MSN email account sign up page.
Enter the required information to create an account. At the account sign up page, you will be required to enter information to obtain your email address, starting with the email address desired. Enter a name, and your email address will be created as the name you specified @msn.com for use. A password then must be created to allow access to the account. Enter a password that is a minimum of six characters and retype the password to verify it is correct.
Create a secret question and answer. Select a question from the drop-down menu and answer the question in the field that follows. This will allow you to reset the password with a correct answer to the secret question if you forget your password. Additionally, an alternate email address can be entered for the same purpose, but this is completely optional. Enter in the text displayed in the image at the bottom of the page and click "Continue."
Submit personal information. To create your account, you will be required to submit personal information. This information includes your name, birthdate, gender, job details, marital status, country, state, zip code and time zone. After filling out the fields with your information, click the "Continue" button at the bottom of the page.
Read and acknowledge the MSN agreements. Read the MSN service agreement and the Microsoft online privacy statement. Upon reading, if you agree to the terms outlined in the agreement, retype your email address in the box that is provided and click the "I Accept" button at the bottom of the screen. Click "Continue" and you will be brought to your newly created email account with MSN.
Microsoft Issues Hotmail, MSN And Outlook Phishing Warning
Users of Microsoft email services such as Hotmail, MSN and Outlook have been warned to be vigilant after the tech giant admitted some user accounts were compromised.
Over the weekend, TechCrunch reported that the accounts of some users of web email services managed by Microsoft, including @hotmail.com and @msn.com, had been compromised.
An email was sent out to affected users last week, saying adversaries would have been potentially able to access information such as their email address, contacts’ email addresses and subject lines. However, the notification also said that potential attackers couldn’t view the content of actual emails or attachments.
The breach, which took place for three months between January 1 and March 28, came after a customer support agent’s credentials were compromised.
But then things got confusing. Motherboard reported that the issue is in fact worse than originally thought: Hackers were able to access email content from a large number of Hotmail, MSN and Outlook accounts.
Motherboard attributes this information to a source who had witnessed the attack in action. The source told the site that hackers were able to access any email account apart from corporate level accounts. The source also demonstrated that adversaries were able to see a user’s calendar and birth date.
What does Microsoft say?
Microsoft wasn’t particularly clear at first, but it did reveal some information to me in a statement over email. “We addressed this scheme, which affected a limited subset of consumer accounts, by disabling the compromised credentials and blocking the perpetrators’ access,” a Microsoft spokesperson told me.
The tech giant says its notification to the majority of those impacted noted that bad actors would not have had unauthorized access to the content of emails or attachments.
“A small group (~6% of the original, already limited subset of consumers) was notified that the bad actors could have had unauthorized access to the content of their email accounts, and was provided with additional guidance and support,” according to the Microsoft spokesperson.
Microsoft has increased detection and monitoring for the affected accounts and recommended that users change their passwords. The firm told TechCrunch: “You should be careful when receiving any emails from any misleading domain name, any email that requests personal information or payment, or any unsolicited request from an untrusted source.”
What is the impact?
It looks like some users might have been affected by the first reported compromise and a smaller amount by the second. Anyone who has received a breach notification from Microsoft will be impacted.
The first comment from Microsoft said only high-level information was affected. This would have shown a hacker who the person was communicating with, the subject of the email and the birth date of the individual. This is fairly limited information which would be difficult to act on, says Andrew Martin, CEO and founder of cybersecurity company DynaRisk. “These people could be targeted with phishing scams pretending to be Microsoft support to encourage the person to install a virus on their PC - which could hold the person to ransom or lead to identity theft.”
However, if hackers could access email content, it is much more concerning. “There may have been additional information in those support tickets that could be used against the victim,” says Martin.
“Again, the cyber criminal could send scams to the victim tailored to the information they found inside the communication with Microsoft. For example, if the hacker knew the person was having a problem say upgrading to Windows 10, they could send the victim a ‘free Windows 10 upgrade’ email which would contain a virus.
“The attacker could also send the person a 'Microsoft Password Reset' email which could trick the user into giving up username/password details so the adversary could log into their social media, banking or other accounts to commit identity theft."
Therefore, the affected should be extra vigilant, particularly when downloading files and clicking on links, says Dave Palmer, director of technology at Darktrace.
What should you do?
Many users of Microsoft services such as Hotmail and MSN told me they use their accounts purely for junk mail. However, if your account is connected to other details in any way, it makes sense to improve your security. Change your password; it’s easy and doesn’t take long. Perhaps close down accounts that have been sitting unused for months or years.
Affected users – those with Outlook.com addresses, and even older Hotmail and MSN addresses – should check what sensitive information can be found in their accounts, and should consider the possibility that a malicious third party has at some point had access to this information, says Oz Alashe, CEO of CybSafe.
It goes without saying that if you have been notified of the breach you must change your password immediately. This is especially important if you use this password elsewhere.
“Though passwords haven’t been exposed, affected users should change their passwords regardless. This also applies to passwords of other accounts, such as Facebook, Twitter, Amazon, and so on, if these use the same combination,” Alashe says.
Lastly, look out for phishing emails. Always be cautious when you receive an email asking you to change your password or click on a link to enter credentials. Look at the email sender: is the name legit? In addition, hover your mouse over links and see where they lead. And it’s never a good idea to open attachments if you weren’t expecting them or don’t know where they come from.
